Job title: desktop management expert
are you an expert in managing desktop systems? Do you have a passion for optimizing technology infrastructure and enhancing connectivity?
we are seeking a skilled desktop management expert to join our team. In this role, you will be responsible for designing and implementing seamless integration solutions and robust platform architectures.
key responsibilities:
* expertise in desktop management including windows 10/11 related issues
* administering software deployment tools such as sccm, intune etc.
* software packaging tools and mass software distribution
* end-to-end patching for end-user devices at the global level
* application and third-party patching
* monitoring security profiles and anti-virus software on all desktop devices
* triage calls for major incidents and drive resolutions
* research and analyze new technologies
* root cause analysis (rca) for problems
requirements:
* bachelor's degree in computer science or related field
* itil principles and itsm knowledge
* industry trends and methodologies
* excellent communication skills
* attention to detail and analytical skills