Publicada el 18 junio
Misión del puesto
bilingual service desk agent – tcs querétaro work location: pie de la cuesta, jardines de la hacienda, or campo militar. Candidates must be available to work at any of these locations (no choice).
initial contact will be made via email.
requirements - availability to work on‑site in querétaro
- minimum 80% spoken english
- availability to work rotating shifts
- minimum education: high school diploma (proof required)
main responsibilities - provide level 1 technical support (no prior experience required; training will be provided)
- assist international customers
- documentation and reporting
- ticket handling
- customer support via phone, chat, and email
we offer - direct permanent contract
- 100% payroll salary
benefits - 12 vacation days in the first year (increasing according to the law)
- 25% vacation bonus
- 30 days christmas bonus (aguinaldo)
- major medical insurance
- life insurance
- grocery vouchers: $590 mxn monthly
be part of our team!
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