Job description
are you ready to make it happen at mondelēz international?
join our mission to lead the future of snacking. Make it with pride.
you lead a team of field sales representatives/managers to ensure execution of the sales strategy and achievement of annual kpis and targets.
how you will contribute
you will:
* manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team.
* create and manage an annual business unit plan to deliver agreed channel revenue kpi's and targets and provide reporting as required.
* manage winning customer business relationships that facilitate "best in industry" execution of our categories.
* work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your region.
* fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.
what you will bring
a desire to drive your future and accelerate your career and the following experience and knowledge:
* considerable knowledge of market and routes-to-market in which mondelēz international performs
* experience in sales and managing a team of salespeople
* strong organizational and analytical skills
* excellent communication and interacting skills
* solid knowledge of sales and negotiation processes
* perseverance and attention to details
more about this role
el key account manager jr. es responsable de la gestión comercial y operativa de cuentas clave, asegurando la satisfacción del cliente y el cumplimiento de los objetivos de venta. Este rol implica la gestión integral de procesos, desde el inicio hasta el fin, la coordinación con equipos multifuncionales y la identificación de oportunidades de crecimiento a través del entendimiento profundo de las necesidades del cliente
what you need to know about this position:
* supervisar y gestionar los procesos comerciales y operativos de las cuentas asignadas de principio a fin.
* administrar cargas promocionales, altas y bajas de clientes, asegurando la precisión y eficiencia en cada paso
* asegurar la alineación de todos los stakeholders para cumplir con las expectativas del cliente
* construir y mantener relaciones sólidas y duraderas con los clientes clave.
* actuar como el principal punto de contacto entre la empresa y el cliente
* identificar insights clave a través de la interacción con los clientes y convertirlos en oportunidades de mejora y crecimiento.
* proponer soluciones innovadoras y adaptadas a las necesidades específicas de cada cliente
* asegurar el cumplimiento de los objetivos de venta y los indicadores clave de rendimiento (kpis) establecidos
education / certifications:
licenciatura en administración de empresas, marketing o campo relacionado.
job specific requirements:
* excelentes habilidades de comunicación interpersonal.
* capacidad demostrada para construir y mantener relaciones profesionales.
* actitud proactiva y orientada al servicio al cliente.
* habilidades de escucha activa y resolución de problemas.
* capacidad para trabajar en equipo y colaborar con diferentes áreas.
* dominio de microsoft excel (intermedio-avanzado).
* inglés intermedio (oral y escrito)
work schedule: full time
no relocation support available
business unit summary
mondelez méxico has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as trident, oreo, philadelphia, and local jewels like clorets and bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our puebla plant and nuevo león hub, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in mexico. We are also home to one of the 11 technology centers mondelez international has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
mondelēz international is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
job type
regularfield salessales