Job description
the firm, established in *, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
employee recognition and rewards
performance bonus, incentives
government mandated benefits
insurance health & wellness
insurance health & wellness
hmo
read more
position
client services administrator
industry
logistic company
work schedule
monday to friday
salary
php18,000-php25,000
benefits
hmo
13th month pay
job requirements
bachelor's degree holder
with at least 1-2 years of experience as a customer service staff
can attend face to face interview
can start as soon as possible
job responsibilities
handles daily back-office customer service operations, responding to client inquiries via email and phone
ensures all customer requests are addressed in a timely, accurate, and professional manner
provides support to team members by sharing product knowledge, best practices, and process guidance
prepares and maintains reports on inquiry volumes, resolution times, customer feedback, and service trends
acts as a key point of contact for escalated back-office customer concerns, working toward effective resolution
if the position requires you to work overseas, please be vigilant and beware of fraud.
if you encounter an employer who has the following actions during your job search, please report it immediately
withholds your id,
requires you to provide a guarantee or collects property,
#j-*-ljbffr