Account manager / project managerfully remote — querétaro, mexico us mountain time (mst)reports to founderenglish fluency requiredwe're looking for an account manager / project manager to own client delivery across our seo and ppc accounts.you'll partner directly with the founder as the central point of coordination between leadership, the delivery team, and clients — keeping work on track, teams aligned, and the founder out of the weeds.this role operates on us mountain time with regular video calls and client-facing meetings.
*about creatitive* creatitive is a full-service digital marketing agency based in gilbert, arizona, serving sports brands, fitness businesses, and athletes across the phoenix metro.our services span seo, ppc, web development, branding, and content marketing.we're a small, tight-knit team — everyone owns their work, holds a high standard, and wears as many hats as it takes to get things done.
*what you'll own*- full ownership of assigned client accounts: goals, timelines, and deliverables- task management across client boards in clickup: scoped, assigned, and completed on time- client onboarding calls, setup, and delegation to the fulfillment team- weekly delivery meetings, action item tracking, and cross-team coordination- client calls, status updates, and proactive communication- delivery dashboards and internal reporting for founder visibility*what success looks like*you're winning when:- task completion rate is high across all client boards- zero (or near-zero) overdue tasks older than 48 hours- every active task has an owner and a due date- action items from weekly meetings are closed before the next one*the founder notices when*:- delivery escalations are rare- clients are informed before they have to ask- problems are flagged and resolved quickly- the team knows exactly what to do and when*this role is — and isn't*this is:- delivery management and cross-functional leadership- client-facing ownership and proactive communication- a role where you lead, not just coordinatethis is not:- admin or assistant work- seo or ppc execution- passive status reporting*what you'll bring*- agency or professional services delivery experience- strong project and task management skills — clickup or similar- ability to juggle multiple client workstreams without losing the details- comfortable leading meetings and driving clarity under pressure- excellent written and verbal english — non-negotiable- working knowledge of seo and ppc from an agency delivery standpoint- a proactive problem-solver who flags risks before they escalateif you are a fit you will immediately receive a serines of questions to respond to and a link to schedule the first of 2-3 live interviews.thank you for your interest, we look forward to meeting you!
pay: $1,* - $1,* per monthapplication question(s):- describe your experience managing multiple clients or projects.work location: remote