Job title: gtm country manager - mexico
boart longyear is the world’s leading provider of innovative, safe and productivity-driven drilling equipment and tooling for mining, exploration and energy activities worldwide.
Role purpose
lead all operations in mexico, with full p&l accountability and oversight of commercial sales, customer service, technical services, logistics, safety and the distributor network. Drive sustainable growth, operational excellence and superior customer satisfaction by aligning sales and operational strategies with corporate goals.
Key responsibilities
own the country’s profit and loss performance, ensuring financial targets are achieved.
Analyze financial reports and key metrics to identify growth opportunities and operational efficiencies.
Lead, develop, and motivate the commercialization sales team to exceed revenue targets and increase market share.
Design and implement strategic sales plans that align with corporate objectives and local market dynamics.
Manage the customer service team to deliver high-quality support and enhance customer satisfaction.
Establish customer feedback mechanisms for continuous service improvement.
Collaborate closely with technical services to provide expert product support and training internally and externally.
Oversee both regional and country-specific logistics operations to ensure cost‑effective, timely, and accurate product delivery.
Champion safety culture by ensuring compliance with safety policies and protocols; conduct safety audits, accident investigations and develop programs to improve workplace safety awareness.
Build and nurture strong relationships with distributors to maximize market penetration and streamline product distribution; monitor distributor performance and provide support to achieve shared business objectives.
Partner with senior leadership to develop and execute mexico’s strategic growth plan; conduct comprehensive market analysis to identify competitive threats and emerging business opportunities.
Work closely with marketing, finance, product development, and hr to ensure seamless alignment of goals and business initiatives.
Lead cross‑functional projects aimed at driving innovation and enhancing operational processes.
Key skills & competencies
strong commercial acumen with proven expertise in p&l management.
Leadership excellence with demonstrated ability to inspire and develop high‑performing teams.
Deep understanding of sales strategy, customer service excellence, technical support, and logistics management.
Exceptional communication, negotiation, and interpersonal skills.
Analytical mindset with ability to interpret data and make informed, data‑driven decisions.
Customer‑focused, results‑oriented, and strategic thinker.
Fluency in english and spanish (spoken and written) required.
Qualifications
education:
bachelor’s degree in mining, industrial engineering, mechanical/electrical engineering, business administration, marketing, or related field. Mba preferred.
Experience:
minimum 7 years of experience in commercial leadership roles, preferably within mining, drilling or heavy equipment industries.
Proven track record of delivering sales growth and operational excellence.
Strong knowledge of logistics, technical services, and customer service functions.
Our people
we recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. We are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassment—spaces where everyone can contribute and be heard.
Our vision
to create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity.
Our values
integrity
health & safety
teamwork & diversity
customer focus
sustainability
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