*order processing representative*
*duties/responsibilities*:
- receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations
- builds rapport with customers and works to ensure they receive excellent service
- uses computer database to retrieve necessary customer information, inventory information, and purchase order status
- provide pricing, delivery, and other order information to customers
- draft purchase orders and invoices to submit to the accounting department
- maintain files of active orders and updates with changes to customer accounts or orders
- performs other related duties as assigned
*required skills/abilities*:
- excellent organizational skills and attention to detail
- excellent communication and interpersonal skills
- ability to maintain good customer relations
- proficient computer skills and ability to learn database and ordering systems
*education and experience*:
- bachelor or equivalent required
- at least three years of experience in customer service or order processing is required
- erp experience required
*notes*:
- prolonged periods sitting at a desk and working on a computer
- this is an*on-site-position in tijuana*; we are located in ciudad industrial tijuana
tipo de puesto: tiempo completo
salario: $1.00 - $2.00 al mes
horario:
- diurno
- lunes a viernes
prestaciones:
- seguro de gastos médicos
- vales de despensa
experiência:
- order management: 1 año (deseable)
idioma:
- inglés (deseable)