Sika is a specialty chemicals company with a leading global position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and automotive industries. Sika has subsidiaries in 103 countries worldwide and produces innovative technologies for customers around the world in more than 400 manufacturing plants. In doing so, it plays a crucial role in enabling the transformation of the construction and automotive industries towards greater environmental compatibility. With more than 33,000 employees, the company generated sales of 11.2 billion swiss francs in 2023.
job description
the quality engineer holds a position of utmost importance in maintaining and elevating product quality standards. This role demands an exceptional level of expertise and an unwavering commitment to excellence. The critical responsibilities include:
* lead and manage critical customer communications regarding product quality issues with the utmost professionalism and urgency
* implement and oversee rigorous quality assurance protocols for new product launches to ensure strict adherence to or surpassing of internal and external product quality standards
* meticulously manage and resolve customer and supplier complaints to enhance customer satisfaction and safeguard the company's reputation
* develop, implement, and maintain comprehensive quality control procedures, inspection methods, and testing protocols
* conduct thorough and regular audits of manufacturing processes to ensure strict compliance with quality standards and regulations
* perform in-depth analysis of quality data and metrics to identify critical trends, patterns, and areas requiring improvement
* engage in strategic collaboration with cross-functional teams to drive mission-critical continuous improvement initiatives and process optimization
* spearhead root cause analysis investigations for quality issues and implement decisive corrective actions
* deliver comprehensive training and authoritative guidance to production staff on quality standards and best practices
* diligently maintain and update quality documentation, including standard operating procedures (sops) and work instructions
* actively participate in design reviews and new product development processes to ensure the integration of quality considerations from inception
* rigorously monitor and report on key performance indicators (kpis) related to product quality and process efficiency
* maintain a constant vigilance on industry standards, regulations, and best practices in quality engineering to ensure the company remains at the forefront of quality management
qualifications
* bachelor's degree in engineering (mechanical, industrial, or related field)
* minimum 5 years of experience in quality engineering or a related role within manufacturing environments, especially attending oem stellantis.
* proficiency in quality management systems, particularly iatf 16949
* strong knowledge of statistical process control (spc) and root cause analysis techniques
* experience with lean six sigma methodologies; green belt or black belt certification preferred
* expertise in quality assurance and quality control techniques
* proficient in data analysis software such as minitab and excel
* solid understanding of manufacturing processes and regulatory standards
* excellent analytical and problem-solving skills
* strong attention to detail and organizational abilities
* effective communication and interpersonal skills
* ability to work efficiently in a fast-paced environment
* fluency in english and spanish required
additional information
valid passport and visa for the united states is required