Cloud engineer. As a leading global provider of comprehensive frozen food solutions, our portfolio includes creative solutions geared towards helping food industry professionals focused on everything a family makes possible. Bachelor's degree in computer science or related field. ~3–5 years of experience in it infrastructuresupport forazure (90%) and gcp (10%) cloud environments. ~ strong knowledge of infrastructure as code in azure and gcp, including portal management, virtual desktop infrastructure (vdi), monitoring and analytics, backup management, application gateway management, network management, automation, and documentation. ~ experience with cloud computing platforms such as azure, google cloud, and aws. ~ familiarity with container orchestration tools such as kubernetes or ecs. ~ proficient in troubleshooting and resolving it infrastructure issues. ~ ability to prioritize and manage multiple tasks and projects simultaneously. ~ experience with the itil framework and best practices. ~ locationcuajimalpa (hybrid work). ~ conversationalenglishrequired. ~ s. visa required. ~ to build, deploy, and maintain cloud-based infrastructure and services, ensuring optimal performance, availability, and reliability of cloud systems. This role focuses on driving automation, security, and cost-optimization initiatives while collaborating with development, operations, and security teams to implement cloud solutions that meet organizational needs. It also provides technical support to end-users and troubleshoots cloud infrastructure issues and participates in the planning and implementation of new infrastructure projects and upgrades.provision and configure cloud resources(e.g., virtual machines, storage, networking), and deploy and manage services in public (aws, azure, gcp), private, or hybrid cloud environments. Assist in the design, implementation, and maintenance of cloud infrastructure and services. Monitor, troubleshoot, and optimize cloud-based systems for performance, cost, and reliability. Ensure system and cloud security compliancewith policies and regulations by performing patching, updates, maintenance, backups, disaster recovery, and failover strategies. Provide technical supportto end-users and participate in on-call rotation to troubleshoot and resolve it infrastructure and cloud-related issues. Participate in it infrastructure projects and initiatives. Develop and maintain documentation for it infrastructure and cloud services. Ability to travel up to 25% as required for onsite support and installations.opportunities for professional development. At productos rich and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal law, state or local.