We are looking for an exceptionally skilled lead data platform operations engineer to own the stability, security, performance, and cost efficiency of our global enterprise data platform while mentoring and guiding a team of engineers.
this position plays a pivotal role in providing operational leadership within an 8/5 model that integrates into a global follow-the-sun 24x5 support structure. The ideal candidate will combine deep expertise in cloud-based data platforms with leadership abilities and a strategic vision for performance optimization, observability, and cost efficiency.
responsibilities
* own the stability, security, and performance of the enterprise data platform (snowflake, aws data tools, dbt, orchestration tools, bi/analytics, etc.) while mentoring team members
* lead operational coverage within the 8/5 support model and oversee team participation in a 24/7 on-call rotation for critical incidents
* design and enforce robust monitoring, alerting, and observability strategies for proactive incident prevention and resolution
* plan and coordinate platform upgrades, patching, and configuration management to meet security, compliance, and operational standards
* define system performance benchmarks and direct tuning initiatives to align with evolving business needs
* develop and enforce robust observability for infrastructure, data pipelines, and services to improve monitoring consistency
* provide strategic operational insights through team-driven dashboards and reporting solutions
* identify, prioritize, and direct process automation efforts to improve team efficiency and reduce manual work
* advocate for and execute team initiatives for platform resilience, scalability, and cost optimization
* promote best practices in infrastructure-as-code and configuration-as-code for team-wide adoption of repeatable operations practices
requirements
* demonstrated hands-on expertise for 5+ years managing cloud-native data platforms (e.g., snowflake, databricks, bigquery, or others)
* at least 1 year of relevant leadership experience
* advanced experience with cloud infrastructure (aws) with a strong focus on operational leadership, automation, and cost control strategies
* proficiency with monitoring and observability tools (datadog, prometheus, grafana, elk, cloudwatch, etc.) and their integration into team workflows
* in-depth expertise in infrastructure as code tools (terraform, pulumi, ansible) and leading team adoption of these practices
* strong knowledge of cloud networking, security, and compliance with the ability to guide others in these domains
* proven problem-solving leadership skills to mentor team members and drive a proactive service approach
* experience managing operations within a global environment, including overseeing on-call responsibilities
* effective leadership communication and collaboration with diverse engineering, data, and business stakeholders
* track record of driving team-wide continuous improvement and operational excellence initiatives
* excellent command of written and spoken english (b2+ level)
nice to have
* proven experience driving finops frameworks and leading cost optimization programs
* prior experience in regulated industries (pharma, healthcare, finance) with compliance-driven operational requirements
* expertise with modern data stack tools (dbt, dagster/airflow, thoughtspot, tableau, power bi) and their integration into team projects
* experience applying and promoting sre (site reliability engineering) practices on a team or organizational level
we offer
* career plan and real growth opportunities
* unlimited access to linkedin learning solutions
* international mobility plan within 25 countries
* constant training, mentoring, online corporate courses, elearning and more
* english classes with a certified teacher
* support for employee's initiatives (algorithms club, toastmasters, agile club and more)
* enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
* flexible work schedule and dress code
* collaborate in a multicultural environment and share best practices from around the globe
* hired directly by epam & 100% under payroll
* law benefits (imss, infonavit, 25% vacation bonus)
* major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
* 13 % employee savings fund, capped to the law limit
* grocery coupons
* 30 days december bonus
* employee stock purchase plan
* 12 vacations days plus 4 floating days
* official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
* monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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