Additional information
job number
job category loss prevention & security
location solaz a luxury collection resort los cabos, km 18.5 carretera transpeninsular csl-sjc access b, san jose del cabo, baja california sur, mexico, 23405
schedule full time
located remotely? n
responsibilities
conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions and alarm systems. Respond to accidents, contact ems or administer first aid/cpr as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.
follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards.
* move at a speed required to respond to work situations (e.g., run, walk, jog).
* stand, sit, or walk for an extended period of time or for an entire work shift.
* move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
* grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
* move through narrow, confined, or elevated spaces.
* move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
* reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* perform other reasonable job duties as requested by supervisors.
preferred qualifications
* education: high school diploma or g.e.d. equivalent.
* related work experience: no related work experience.
* supervisory experience: no supervisory experience.
* license or certification: none
marriott international is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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