About the position
we are looking for a skilled professional to support sales processes in the americas region.
* support sales processes within america's region.
* analyze new customer requirements.
* solve servicenow tickets related to sales processes.
required expertise
* graduate degree in computer science, software engineering or comparable information technology qualification.
* proven experience in sap sd module (customizing, master data, business processes knowledge) and their integration with other modules.
* it professional with 3-5 years of hands-on experience implementing sap projects and providing expert-level operational support for sap systems.
* experience collaborating with international or virtual teams and adapting communication styles to diverse cultural backgrounds.
* strong problem-solving and analytical skills.
* good verbal and written communication skills.
main responsibilities
* to analyze customer needs and provide solutions.
* to troubleshoot servicenow tickets and resolve issues promptly.
* to collaborate with cross-functional teams to drive business results.
key qualifications
* graduate degree in computer science or related field.
* hands-on experience in sap sd module customization.
* expert-level operational support for sap systems.