* on-site position in the city of puebla* monday - saturday schedule*ventes mexico now is in search of a technical operations supervisor technology-driven investment and trading firm operating in secondary markets for live events.we operate high-volume e-commerce systems that combine strong execution with a dedication to innovation and excellence.our business operations team is core to the organization and drives company performance and growth.job description: as a technical operations supervisor, you will help lead the daily execution of our business operations team, with a focus on inventory and workflow management.you will be responsible for coordinating on-site team members, delegating daily priorities, monitoring execution, escalating issues, and ensuring work is completed accurately and on time.this role is well suited for tech-savvy, detail-oriented leaders with strong english communication skills, the ability to manage competing priorities, and the confidence to guide team members in a fast-paced, high-energy environment.responsibilities:● leadership & delegation: ability to manage daily priorities, assign work, follow up with team members, handle escalations and ensure tasks are completed on time.
● operational execution: execute and oversee end-to-end transactional workflows, ensuring accuracy, timeliness, and issue resolution.
● process alignment & improvement: ensure operational processes are aligned across teams and systems; identify gaps and drivecontinuous workflow and performance improvements.
● team coordination: oversee on-site team workflows by prioritizing, delegating, providing operational guidance, and ensuring tasks are completed efficiently.
● operational initiatives: support system implementations, process updates, and operational projects that improve transactional execution and scalability.who we are looking for:● experience requirement: 3+ year of experience in operations, e-commerce, or another fast-paced environment preferred.
● execution focus: highly organized with strong attention to detail and the ability to manage competing priorities.
● problem-solving mindset: comfortable identifying issues, making decisions, and resolving operational problems in real time.
● technical skills: strong proficiency in microsoft excel and the ability to quickly learn new operational systems and software.
● educational qualification: bachelor's degree preferred.
● communication: fluent in english required (bilingual candidates preferred)job details● benefits: grocery vouchers, 15 days of aguinaldo, vacations according to the law, vacation premium of 25%● job type: full-time● schedule: monday–saturday, approximately 12:00 pm – 8:00 pmcst● work location: puebla, méxico (on-site)additional requirementsbefore receiving a job offer, candidates will complete a cognitive aptitude test and english proficiency test.