Description
- operational customer complaint handling (incl. 8d's, a3, inspection reports,...)
- control of root cause analysis process
- control of sorting on customer plants, managed of replacements, etc
- control of the definition and control of corrective and preventive actions
- monitoring and maintenance of customer portals or customer score cards
- continuous improvement and lesson learned process regarding customer quality cases
- ensure that awareness of the customer specific requirements is carried out within the organization
- facilitate methodologies to properly analyze customer specific requirements in order to meet customer expectations and identify relevant kpi's
*qualifications*:
- industrial engineer, mechanical, mechanical administrator, similar
- 3 years or more with professional experience in manufacturing industry in quality areas
- 2 years in conferences and / or visits to english-speaking customer desirable
- experience working with international teams on quality issues
- mandatory english language
continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods.
founded in *, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation.
in *, continental generated sales of €37.7 billion and currently employs more than 192,000 people in 58 countries and markets.
on october 8, *, the company celebrated its 150th anniversary.