About ktsawe are ktsa – kpmg technology services americas! A service delivery center with offices in mexico city, guadalajara, monterrey, and a pool of remote talents across mexico. We provide technology, consulting & corporate support services to kpmg us and some of its clients, and we are the best at doing so!Explore ktsa, we dare to be different.experience a culture where you can interact with multi-cultural teams and people from different backgrounds.expand your possibilities and gain stability, at ktsa we celebrate successes and reward our people for the hard work they do every day.excel and make an impact, it’s a place where you can create their own footprint and make a legacy.we invest in people, with internal programs, training and initiatives to develop their skills and help them reach your goals.express and celebrate your individuality. It's about coming exactly as you are. We empower everyone to live their truth, be themselves, pursue individual interests.responsabilities and qualifications:serve as an issue manager. Manage, investigate and track issues from identification through to resolution, encouraging timely remediation.analyze trends in issues to identify areas for process improvement and risk mitigation. Communicate results to leadership.apply a fundamental understanding of risk to liaise with it and other representatives of assigned business functions to perform risk reduction and mitigation activities.advise and assist project teams regarding compensating control alternatives where security requirements cannot be met; stay abreast of emerging trends and best practices related to security and risk.provide input into reporting and presentations to leadership. Produce metrics and key performance indicators.active project team member or self-manage small projects, which may include facilitating team meetings; publishing meeting notes and action items; updating project documents and systems; and ensuring timely completion of assigned action items.required qualifications:bachelor’s degree or equivalent work experience with 3-5 years of risk, it audit, issue management, or security experience within a large professional services environment preferred.experience with compliance, audit methodology, it controls testing, issue investigation, issue reporting, and issue management. Preferred experience with data analytics.understanding of security principles, it security controls, and related technologies and products.ability to positively influence, mentor and be a credible source of knowledge to less experienced team members.strong verbal/written communication, collaboration, analytical, and presentation skills to lead an environment driven by customer service and teamwork. Experience leading meetings and workstreams.if you are interested in participating, please apply directly at this link: https://www.ktsa.com.mx/expand your possibilities with ktsa, through ktsamás, our total rewards program where you can have:extended maternity, paternity and adoption leaves.above the market vacation benefits.we offer learning opportunities, training and certification programs so that you could continue advancing in your professional career.extended marriage licenses and day care benefits.wellness programs and employee assistance programs (eap).comprehensive medical plan, life insurance, car insurance and funeral assistance.visit ktsa.com.mx to know moreat ktsa we celebrate and support everyone’s individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity and expression, age, marital status or disabilityexplore ktsa, we dare to be different.#ktsacareers #lifeatktsa #soyktsa #explorektsa