Job title:
senior business systems analyst, salesforce
key responsibilities:
* deliver technology initiatives and outstanding it support in a fast-paced environment.
* lead complex projects and initiatives to optimize end-to-end processes.
* collaborate with stakeholders to define and analyze business and technical requirements.
* create and maintain thorough documentation of functional and technical systems.
required skills and qualifications:
* 5+ years' experience as a business systems analyst.
* in-depth knowledge of the salesforce.com platform's configuration, architecture, and implementation best practices.
* strong analytical, problem-solving, and troubleshooting skills.
* excellent communication and interpersonal skills.
* mastery of unit testing, software change management, and software release management.
* ability to manage multiple tasks simultaneously and thrive in a complex environment.
benefits:
this role requires a blend of business acumen, technical expertise, and relationship-building skills to scope, design, and deliver integrated solutions with rapid time-to-value.