As KEY ACCOUNT MANAGER, you will develop the commercial strategy of the segment or accounts in charge, ensuring a profitable business model, adapting to market conditions and complying with the established sales plan. You will develop and implement new business opportunities and commercial alliances.
You will report to Commercial Manager Auto Parts
**Key Responsibilities**
- Establish profitable growth strategy for the segment by developing new business.
- Implement the value selling process with strategic customers.
- Ensure that standardized service is provided (Frequency of visits, reporting, lab tests and service surveys).
- Manage customer complaints minimizing charges arising from supply failures and quality issues.
- Maintain updated information in the CRM system (MS Dynamics).
- Review the monthly and annual Sales Budget (Forecast).
- Coordinate the launching of new products in the customers' lines following the Secure Launch procedure.
- Ensure profitability of assigned Customers (Price increases, invoicing, inventories, product localization and substitution to improve PC).
**Qualifications**
- Engineering degree.
- Segment knowledge/business intelligence, Database construction and management, Commercial, Development of high-level customer relationships, Project and sales management, Knowledge of the Value selling method.
- Management and technical knowledge of E-coat products, powder & liquid paint (Solvent & Water Based) and chemical pre-treatment.
- Quality Systems ISO, Lean, Six Sigma, CORE TOOLS (PPAP, AMEF, Control Plan and Statistical Process Control).
- Fluent English.
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.