Overviewwe're hiring a senior business analyst – operations with strong experience in business process analysis, stakeholder management, and driving technology initiatives across global teams.
$60,000 - $70,000 mxn gross monthlycontract or full-timemonday–friday | 9:00 am – 6:00 pm (est/cst alignment preferred)monterrey, mexico (onsite – flexible, starting with 1–2 days per month)candidates must be located in the monterrey metro areaadvanced english (mandatory – strong verbal and written communication with global teams)what you'll dobuild strong relationships with global operations and business teamscollaborate with technology teams to deliver high-quality software solutionsdefine project scope, high-level plans, and cost-benefit analysis with delivery teamsdocument and map current-state business processestranslate business needs into clear, structured requirementsprioritize requirements based on business impact and valueact as liaison between business stakeholders and development teamswrite and manage user stories, ensuring proper understanding by dev teamssupport development lifecycle through to production deploymentmonitor implementations to ensure alignment with business requirementsconduct research to solve complex business and technology problemscoordinate system testing and user acceptance testing (uat)technical requirements4+ years of experience as a business analyst or similar rolestrong experience writing user stories and working with development teamsproficiency in microsoft tools (excel, powerpoint, etc.)experience documenting business processes and requirementsexperience working in agile environmentsstrong understanding of sdlc and software delivery processesnice to haveexperience with generative ai toolsexperience supporting operations or enterprise systemsexposure to global or cross-functional teamsexperience with cost-benefit analysis and business case developmentwhat we're looking forstrong communication, leadership, and initiativeability to self-direct and proactively drive outcomesassertiveness and confidence to challenge and speak up when neededstrong collaboration skills and team-oriented mindsetability to work with global stakeholders and cross-functional teamshigh attention to detail and structured thinkingcomfortable working in hybrid/onsite environments in monterrey#j-*-ljbffr