The ANS Backlog Management team is looking for a motivated, collaborative, critical thinker. This Team plays a key role in maintaining flow and balance across this complex business segments backlog. The right candidate will have the unique opportunity to learn from and work hand in hand with key business stakeholders and gain valuable exposure across the organization.
This new Team will maximize revenue and customer satisfaction by aligning supply to support Customer requirements in collaboration with Sales, Operations, Planning, and Product Line Management (PLM).
Key Responsabilities:
* Work with various scheduling teams to ensure production commitments are aligned to the Customer Request
* Work with respective logistics teams to facilitate expedited shipments.
* Customer & Sales Escalation – point person for any order escalations from start to resolution. Including, but not limited to
* Following up with planning on the status of inbound supply
* Review allocation scenarios, presenting to leadership for a decision
* Working with PLM on any potential replacement options
* Provide consistent communication to Customer Service and Sales regarding delivery expectations and performance
* Assist in quarter end activities, keeping in continuous contact with various departments to maximize all revenue potential. Including but not limited to, reporting and ensuring new order bookings, holds preventing shipment, outstanding invoicing, and revenue risk reporting.
* Support PLM through product transitions, preparing for and communicating impact on new and existing backlog.
* Support Demand and Supply Planning with inventory management and reduction.
* Manage and align interorganizational transfer orders and shipments.
* Work closely with various teams to resolve any holds affecting order completion.
* Other distribution and supply alignment activities as required.
Qualifications:
* Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Materials Engineering or a related field.
* 3 years of experience in similar role
* Outlook and advanced Excel knowledge required
* SAP Experience preferred
* General understanding of manufacturing operations and the supply/demand flow is a plus
Key Competencies
* Self-motivated
* Flexibility: Reactive prioritization – the ability to manage multiple priorities at one time, pivoting between as needed.
* Problem solving: Uses logical methods to solve difficult problems with effective solutions. Investigates all avenues, consulting as many resources as necessary for the most effective resolution.
* Change agent: Questions accepted practices, develops creative approaches to promote progress through change.