Overviewclient profile: a japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.position: shipping & customer service associateindustry: japanese shipping and cargo firmlocation: laguna technopark biñan, lagunasalary: php18,000 – php25,000schedule: monday – friday (8:00am – 5:00pm)work set up: work on sitebenefitsgovernment mandated benefitshmo13th month paysick leave creditsvacation leave creditsfree parkingcompany eventsjob requirementsbachelor’s degree holderat least 1 years of work experience in customer service in warehouse operations.experience working in customer-focused distribution.willing to work fully on site.willing to work as soon as possiblejob responsibilitieshandle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.prepare and maintain accurate shipping documents and system records.resolve shipment delays, discrepancies, and other operational issues efficiently.recruitment processlook for ms. Lirarecruitment process: face to face (one day hiring process)initial interviewfinal interviewjob offer
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