Job opportunity
we are seeking a seasoned service delivery professional to lead our operations in veracruz, mexico.
about the role:
* key responsibilities:
* oversee the service operations team
* ensure seamless 24/7 support for clients
* mange major incidents and ensure prompt resolution
requirements:
* a minimum of 5 years of experience in service operations
* strong understanding of itil standards and best practices
* expertise in leveraging service management tools to drive efficiency
what we offer:
* a chance to develop and enhance the performance of the team
* a cutting-edge fintech or technology service environment
as a seasoned professional, you will have the opportunity to make a meaningful impact on our operations and contribute to the growth and success of our organization.