Vacante para la empresa herbalife internacional de méxico en parque industrial prologis -guadalajara, jalisco join our team as a customer service representative are you passionate about delivering exceptional service and helping others succeed? Atherbalife, we’re looking for a motivated and empatheticcustomer service representativeto be the voice that empowers our distributors to thrive with our products and services. what you’ll do: be the first point of contact for distributors, capturing and tracking orders via phone with empathy and professionalism.provide timely and accurate information about promotions, events, and new product launches.support distributors in maximizing the benefits of herbalife’s offerings.reactivate accounts upon request and ensure a smooth return to the community.document and escalate any reported adverse events, ensuring proper follow-up with internal teams.accurately code and track cases in our internal system for reporting and resolution.collaborate with cross-functional teams such as distributor relations and order support. what you bring: a middle school diploma or equivalent.at least 1 year of experience in a customer service or support role.a passion for helping others and a strong service-oriented mindset.basic proficiency in microsoft word, excel, email, and internet tools.strong problem-solving skills and the ability to follow through on tasks.excellent communication skills in english advaced (for north america support)a team player attitude with the ability to work across all levels of the organization.results-driven and detail-oriented. Why herbalife? Be part of a global leader in health and wellness.work in a dynamic, inclusive, and supportive environment.enjoy opportunities for professional growth and development.make a real impact in the lives of our distributors and customers. Compensation and benefits monthly salary:$14,500 mxn gross, paid weekly on a proportional basis. Payments are made on thursdays.above-law benefits:grocery vouchers:$ $791.98 per week. Payments are made on fridays.year-end grocery voucher bonus.12 vacation days.2 additional vacation days.major medical insurance, life insurance, dental insurance, and vision insurance.75% vacation premium.30-day year-end bonus (aguinaldo).savings box.profit sharing.access to learning platforms.support and sponsorship for sports events (subject to policy limits).on-site medical services.in-house nutritionist.gym accessrecognition for seniority and productivity.job stability and growth opportunities.discretionary bonus (performance-based): 6% of annual salary, prorated.subsidized cafeteria (employee pays $25 or $35 mxn per meal).hybrid work model after 3 months: 1 week working from home and 1 week in the office.schedule: monday to friday (options*) saturday (5 hrs) nivel de educación deseada: básica nivel de experiencia deseada: nivel medio función departamental: atención al cliente industria: bienestar y fitness habilidades: customer serviceorder trackingmicrosoft office esta vacante viene de la bolsa de empleo talenteca.com: