*summary*:
join our dynamic studio operations team as a web operations team lead. You will drive the execution of digital projects, lead a team of web specialists, and ensure the delivery of high-quality web solutions. This role requires a blend of hands-on technical expertise, design system understanding, and proven people management skills.
*about the role*:
*major accountabilities*:
- lead, mentor, and develop a team of web operations professionals, fostering a collaborative and high-performance environment
- set clear goals, monitor progress, and provide regular feedback to team members.
- oversee content authoring, editing, and organization within cms platforms (especially drupal).
- guide the team in translating figma designs into cms templates, ensuring consistency in color palettes, fonts, cookie consent, gtm, seo, and schema implementation.
- understanding of forms integrations, crm connections with websites
- maintain high standards in html, css, js, and frontend frameworks.
- ensure deliverables are accurate, complete, and of a high standard of quality.
- highlight potential platform restrictions with the production team to avoid inconsistencies.
- make suggestions to enhance the design system and frontend design/content authoring processes.
- collaborate across teams (design, dev, marketing) to ensure alignment and scalability of cms outputs.
* key performance indicators*:
- good customer satisfaction scores.
- ability to manage multiple stakeholders / projects.
* minimum requirements*:
*work experience*:
- proficiency in html, css and js (interactive content)
- experience working with adobe suite, figma and cms platforms.
- knowledge of website structure and its components, including seo, serm, seo schema, website design, sfmc integration, and embedded content.
- familiarity with accessibility standards (wcag) and responsive layout principles is desirable.
* skills*:
- strong technical skills in html, css, and javascript.
- proven ability to manage concurrent projects and lead teams.
- excellent content authoring, editing, and organizing skills within cms platforms.
- excellent problem-solving, interpersonal, and conflict resolution skills.
- strong sense of visual design and attention to detail
- comfortable working in a highly collaborative, fast-paced environment.
- familiarity with and adaptability to new-generation technologies and trends (gen ai and agentic ai) is an added advantage
* languages*:
- english.
division
us
business unit
universal hierarchy node
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
functional area
marketing
job type
full time
employment type
regular
shift work
no
*accessibility and accommodation*:
novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.