Overview:
statement:
the specialist ii, global hris is responsible for supporting implementation/enhancements/maintenance of one or more global human resources information systems.
under the supervision of the module leads, will provide support or lead projects of differing complexities.
this position interacts closely with the it department, global hr departments and regional hris leads to support the hr system needs for global hr.
detailed responsibilities:
- supports hcm module leads to understand hr objectives and challenges that can be addressed through the use of hr technology.
- supports the development and modification of existing hr system processes and programs to meet changing business demands.
- will lead the management of small/medium projects
- supports project plans and timelines for the implementation of new systems.
- assist/leads in hr system upgrades, new module functionality implementation and develops and delivers classroom and webex training to global hr administrative users in a train-the-trainer format to support change management.
- maintains/creates system documentation, training and other electronic resources for global hr administrative users and end users.
- supports/leads testing plans and assists testing of all system upgrades.
will assist in gathering regional hr sign off that business requirements have been satisfied after testing is complete.
- assists in the management of vendor relationships to align resources and timelines to meet project milestones and deadlines and troubleshoot any issues.
- updates and documents configurations in global hr information systems.
- creates/maintains system specifications (i.e.
interfaces, reports, general business system requirements)
- support/manage interfaces (in cooperation with it) to ensure successful delivery of workforce data to other systems (i.e.
payroll, lms, ats, etc.)
- conducts audits to ensure integrity of employee data and alignment with other systems and report findings.
- administers data security of the global hr information systems and develops/maintains related policies and procedures.
- provides and maintains documentation for provisioning users in global hr information systems.
- maintains resource library of documentation of current system guides and related documentation.
supervisory responsibilities:
none.
job qualifications:
required qualifications:
*skills*:
- strong customer service skills.
- ability to lead projects.
- intermediate pc skills including excel, access, word, powerpoint.
- excellent planning and follow-up skills required.
- understanding of basic it development practices (requirements gathering, documentation, implementation, migration).
- intermediate knowledge around networks, data communication processes and data security.
- intermediate analytical, decision making and problem-solving skills.
- ability to analyze intermediate hr scenarios and develop recommendations and design solutions.
- ability to solve practical problems and carry out responsibilities under general supervision.
- ability to interact effectively at all levels with sensitivity to cultural diversity.
- ability to function as an effective team member.
- ability to adapt as the external environment and organization evolves.
- demonstrated ability to maintain confidential information.
- ability to work autonomously and at a fast pace.
- strong communication skills both verbal and written.
- ability to organize and prioritize workload.
languages:
- native in spanish.
- advance in english.
*experience*:
- 5-8 years of experience with hcm systems and/or working as an it functional analyst.
- 4-6 years of experience in the hr module(s) that will be supported.
- strong familiarity with hr/payroll, general hris and project management principles and methods.
*education*:
- bachelor's degree
preferred qualifications:
- professional certification in compensation, hr and/or hris.
- intermediate knowledge of oracle hr ebs or oracle fusion hcm.
- intermediate knowledge of successfactors.
- intermediate knowledge of servicenow.