We are looking for an experienced key account manager to manage and grow relationships with high-value trading clients. In this role, you will work closely with active traders and investors, supporting their trading activity while ensuring a high level of client engagement and service.you will act as a trusted point of contact for key clients, providing insights on market developments, sharing trading ideas, and helping clients make the most of the platform and available tools. This is a highly client-focused role that combines relationship management, client retention, and business development within the financial markets sector.key responsibilitiesbuild and maintain strong relationships with high-value trading clients and active investorssupport client engagement through regular communication across phone, messaging, and digital channelsidentify opportunities to increase client activity, retention, and account growthprovide insights on market developments, trading opportunities, and key economic eventsshare knowledge around trading strategies, platform features, and risk management conceptsonboard new high-value clients and ensure a smooth transition into active tradingdevelop tailored engagement strategies to support long-term client relationshipsuse professional networks and referrals to expand relationships with new potential clientsorganise and support client events, webinars, and networking opportunitiescollaborate with internal teams including marketing, operations, product, and risk to ensure a seamless client experiencetrack client activity and engagement metrics to support retention and growth objectivesrepresent the company at industry events and client meetings across the regionskills & experience5+ years of experience in account management, client relationship management, or financial markets salesexperience working with active traders, investors, or high-value clientsstrong understanding of financial markets, trading strategies, and investment productsfamiliarity with trading platforms such as meta trader, c trader, or similar platformsexperience managing client portfolios and retention targetsexcellent communication skills with the ability to build trust with sophisticated clientsstrong negotiation and relationship-building capabilitiesanalytical mindset with the ability to interpret market data and trading activitycomfortable working in a fast-paced, client-focused environmentwillingness to travel for client meetings, industry events, and regional engagements