Link-worldwide in mexico city is seeking a call center human capital manager to oversee talent acquisition, performance management, and employee relations within a fast-paced environment. The ideal candidate will possess over 5 years of hr management experience in a contact center, exhibit strong leadership and communication skills, and be adept at conflict resolution.
the role involves enhancing employee engagement, reducing turnover, and ensuring compliance with labor laws. Benefits include a gross salary of $55,000 mxn, legal benefits, and additional perks such as life insurance and an annual performance bonus.
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