*job title:* business solutions delivery manager
*role overview:
the fulfillment responsible (fr) plays a critical role in ensuring the successful delivery and implementation of ai-driven solutions for clients. This position bridges the gap between sales, solution design, and technical execution to ensure client engagements are executed on time, within budget, and to the highest quality standards.
*key responsibilities:
* project delivery management: lead and oversee the implementation of ai solutions post-sales, ensuring alignment with agreed scope, timeline, and deliverables.
* client engagement: serve as the primary operational contact for clients during project delivery, ensuring transparency, managing expectations, and driving satisfaction.
* cross-functional coordination: collaborate closely with sales, solution architects, engineering, and data science teams to ensure seamless handover and delivery.
* operational excellence: implement delivery best practices and quality assurance processes, ensuring compliance with internal and external standards.
* risk & issue management: proactively identify potential delivery risks or issues and lead resolution efforts to minimize impact on timelines and client satisfaction.
* change management: manage change requests and scope adjustments in collaboration with clients and internal stakeholders.
* reporting & documentation: maintain accurate delivery documentation and provide regular updates to leadership and clients on progress, risks, and performance.