Account manager (sales) (hot0c28h) job description job number: hot0c28h work locations hilton hotels - monterrey, mexico 64750 an account manager analyzes local market trends and competitor activity to generate new future business for the hotel. What will you be doing? Analysis of local market trends and competitor activity to identify new business leads develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams negotiate room rates/packages with corporate clients develop and implement creative local marketing channels, including social media channels prepare company contracts for the hotel in accordance with current business and pricing conditions work within current business strategies and recognise potential opportunities cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs attend sales events, as required produce accurate and timely reports that meet the needs of the sales director and senior management to include the reporting of appointments, calls made and business leads answer customer queries in a prompt and professional manner what are we looking for? Positive attitude and good communication skills commitment to delivering a high level of customer service flexibility to respond to a range of different work situations ability to work under pressure and under own initiative experience in a sales role with a proven track record to close a sale it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: knowledge of local market knowledge of hospitality passion for sales and for achieving targets and objectives what will it be like to work for hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all! J-18808-ljbffr