Join our team as a customer relations specialist!At sunwise energy, we are committed to making the world more sustainable through innovative solar solutions, and we believe that exceptional customer service is key to that mission.qualifications: fluency in english, both written and verbal. Problem-solving, empathetic and customer-centric mindset. Ability to work in a fast-paced environment. Previous experience in a customer service or customer experience role is preferred. Familiarity with customer relationship management (crm) tools is a plus.responsibilities: customer interaction: handle inquiries, concerns, and feedback through various communication channels. Build and maintain strong, positive relationships with customers. Provide accurate and timely information to customers, addressing their needs and concerns effectively. Strive to exceed customer expectations and create memorable experiences. Gather and analyze customer feedback to identify areas for improvement. Work closely with the sales and technical support teams to ensure seamless service delivery. Document and track customer interactions and resolutions. Develop and maintain a deep understanding of our products/services to provide knowledgeable assistance to customers.additional information: working hours: monday to friday and alternating saturdays work location: colonia las aguilas job type: full-timewe offer: permanent contract after trial period major medical expenses insurance dental insurance performance based opportunities for growth within the company. Job types: full-time, permanentsueldo:$12,000.00 - $15,000.00 al mes