A leading agricultural company located in pachuca, mexico, is looking for an it service desk supervisor to oversee a team of it service desk agents. This role focuses on ensuring efficient resolution of it issues while fostering a culture of continuous improvement. Ideal candidates should have 4-7 years of experience within it service desks and a strong understanding of itil best practices, alongside certifications such as comptia a+ and security+. Excellent english communication skills are necessary for this position.
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