The product performance management sr. Analyst is a developing professional role that involves handling most problems independently with some latitude to solve complex issues. This role requires integrating in-depth specialty knowledge with industry standards and practices, understanding team and area collaboration, and applying analytical thinking with data analysis tools. Attention to detail and professional judgment are crucial for making recommendations based on factual analysis. The role impacts core business activities and requires effective communication and diplomacy skills.
responsibilities:
1. partner with senior team members to deliver product-related initiatives, monitor performance, and oversee product maintenance, including client experience, pricing, risk, and distribution.
2. contribute to developing new techniques and improving processes within the area.
3. integrate industry knowledge and research, understanding how various areas collaborate within the sub-function and the broader business.
4. evaluate issues impacting team performance.
5. utilize analytical skills to filter, prioritize, and validate complex information from multiple sources.
6. assist in implementing performance improvement strategies, including market and product analyses, pricing strategies, and product extensions.
7. support sales and relationship managers in identifying client needs and proposing solutions aligned with business goals.
8. participate in product performance monitoring, including client experience, pricing, risk, and distribution.
9. prepare materials for product approval processes.
10. assess risks in business decisions, ensuring compliance with laws, regulations, and policies, and escalating issues as needed.
qualifications:
* 2-5 years of relevant experience in product management or development.
* understanding of logistics or industrial verticals, preferably with e-commerce solutions.
* strong analytical skills to compare and select complex alternatives.
* ability to develop innovative solutions through quantitative or qualitative analysis.
* creativity and ingenuity in problem resolution.
* diplomacy skills to influence and guide others, including external clients.
* confidence in delivering presentations to clients and senior managers.
education:
* bachelor’s degree or equivalent experience.
this description provides a high-level overview; additional duties may be assigned as needed.
descripción de actividades:
* identify improvements in external recurring charge sales processes.
* follow-up and implement recurring charge campaigns across channels.
* participate in creating documentation for business cases, certifications, and new projects.
* monitor customer behavior and marketing strategy effectiveness.
requerimientos:
* advanced english proficiency.
* 2-5 years of product management experience in banking.
* advanced excel skills for forecasting.
* experience with powerpoint for executive presentations.
* data analysis skills for problem-solving.
* self-management, communication, negotiation, and customer service attitude.
additional employment details, company policies, and job classifications are also included.
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