Develop process improvements and upgrades of the human resources (hr) technology systems and human resources information system (hris) including, planning, system design, technical design, configuration and implementation of complex hr technology systems.
Serves as the senior level business area subject matter expert for multiple hr technology systems and hris.
Essential functions
provide technical expertise and support for planning, developing, organizing and coordinating large programs/projects in support of multiple corporate hris strategic initiatives.
Evaluates and verifies hr technology systems and software data needs, identify opportunities to streamline and enhance systems and practices.
Troubleshoots complex system issues and communicates with technical staff and user.
Ensure compliance with the information security policy and standards for all hr technology applications.
Mentor less experienced team members.
Perform other duties as assigned.
Minimum education
bachelor’s degree in human resources information systems, computer engineering/science, human resources technology, statistics, math or other related analytical fields. Language proficiency: english required.
Minimum experience
five (5) years' experience required in hr technology systems or related area providing application support and business systems analysis
knowledge, skills and abilities
strong computer skills with experience using statistical software and reporting interfaces, data mining tools, machine learning techniques and data visualization.
Time management and organization skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
Experience implementing complex projects.
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
Solid understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management.
Able to create test plans, test scenarios, test scripts, and use best practice testing methods and qa.
Excellent analytical and problem resolution skills including troubleshooting.
Ability to communicate effectively with all levels of management, employees and outside vendors.
Proven ability to partner with both internal technical and non-technical staff as well as third party vendors to deliver effective results.
Must be highly organized and able to manage multiple tasks and projects simultaneously.
Must be detailed oriented with the ability to identify problems and gather relevant information to determine root causes and identify data integrity issues.
Ability to mentor, coach and act as a knowledge resource to other employees.
Job conditions
none
instructions for internal application to the job posting
if you are interested in applying, please upload a single pdf file containing the following documents:
updated resume
cover letter
current toeic score (600 points)
highlight
based on career opportunity policy 4-15 of the lac people manual: "failure by an employee to provide complete information clearly demonstrating that they meet the qualifications required for the advertised position may result in their application not being considered.
Job posting period
december 12-18, 2025
fedex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
Fedex is consistently named among the world’s most valuable and admired brands. Some of our recent awards include:
2020 fortune’s world most admired companies (14th)
2019 fortune’s best places to work (15th)
2019 forbes’s one of the “best employers for diversity”
2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th)
2021 fedex mexico was included in the gptw ranking for 18th consecutive years
2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 fedex uruguay selected by gptw among the 5 best companies to work for.
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