Job summary
we are seeking an experienced infra. Architect with 12 to 16 years of expertise in desktop support for our office-based team. The ideal candidate will design and implement robust infrastructure solutions ensuring seamless desktop support operations. This role demands a proactive approach to problem-solving and a commitment to enhancing our it infrastructures efficiency and reliability.
responsibilities
* design and implement comprehensive infrastructure solutions to support desktop operations effectively.
* oversee the maintenance and optimization of existing infrastructure to ensure high performance and reliability.
* provide expert guidance on infrastructure best practices to enhance system efficiency and security.
* collaborate with cross-functional teams to align infrastructure strategies with organizational goals.
* ensure seamless integration of new technologies into the existing infrastructure framework.
* monitor infrastructure performance and implement improvements to address potential issues proactively.
* develop and maintain detailed documentation of infrastructure configurations and processes.
* conduct regular assessments to identify areas for infrastructure enhancement and innovation.
* coordinate with vendors and service providers to ensure optimal delivery of infrastructure services.
* facilitate training sessions for team members to enhance their understanding of infrastructure systems.
* implement robust security measures to protect infrastructure from potential threats and vulnerabilities.
* evaluate and recommend new tools and technologies to improve infrastructure capabilities.
* support the desktop support team in resolving complex technical issues efficiently.
qualifications
* possess a deep understanding of desktop support operations and infrastructure design.
* demonstrate proficiency in implementing and managing it infrastructure solutions.
* exhibit strong problem-solving skills and the ability to work collaboratively with diverse teams.
* have a proven track record of optimizing infrastructure performance and reliability.
* show expertise in integrating new technologies into existing systems seamlessly.
* display excellent communication skills to convey technical concepts to non-technical stakeholders.
* maintain a proactive approach to identifying and addressing infrastructure challenges.
certifications required
* certified information systems security professional (cissp) microsoft certified: azure solutions architect expert