Overviewcompany descriptionmama shelter was founded in 2008 by serge trigano and his sons jérémie and benjamin (co-founders of club med). Mama shelter is a creator of living spaces and a daily director, offering atypical places where everyone feels at home. Each mama tells the story of the city in which it is located, blending influences to offer guests a joyful atmosphere and exceptional service at an affordable price. Mama shelter is part of ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with accor, founded in 2021. Mama shelter is expanding to latin america, beginning with mexico city. Our commitment to diversity and inclusion: mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.
Job descriptionwould you like to be a part of the opening team of our mama shelter mexico city? As general manager, you are the inspiration for your team to create a positive and stimulating environment focused on teamwork.
You will lead a team of about one hundred people whose mission is to provide customers with an exceptional mama experience through a welcoming, quirky and friendly atmosphere that mama must be in good hands with you.
You will develop special relationships with customers and local businesses by delivering the mama experience to them as well.
While maintaining high standards in our rooms, ateliers, food, services, health and safety, you ensure the profitability of mama through revenue generation and cost control. Behind the scenes, you analyze sales figures and control expenses. You manage and forecast budgets, as well as financial plans.
In order to achieve these objectives, you collaborate with headquarters especially on reporting results, as well as e-marketing and media campaigns.
Qualificationsmade for you? Only if…you have the ability to adapt to any challenge, remaining calm in a quirky environment with a high customer flow.you have previous experience managing a team of at least 100 people.you can identify talent and help them grow; it’s your turn in the hot seat with the buzzer!You demonstrate flexibility in your schedule. Your working hours will be determined based on business needs.you want to be at the heart of the action with your team, not always alone at your desk.you have a knack for business development and you’re an experienced manager.you have solid experience in hotel operations, and if possible, particularly in food & beverage (f&b).your little extras are :you are a hands-on person and aren’t afraid to roll up your sleeves.you develop talents with the goal of supporting the growth of the mama shelter group.it’s not just the results that drive you; your team and your clients are your priority.
Additional informationwe are sure you know the tune first verse: we arrange a preliminary phone interview with our talent team if your application moves to our rhythm.chorus: after successful phone interviews, we will meet you at mama or in our offices! Be strong! (chorus repeated twice or more depending on the position)final verse: mama won\'t leave you wondering, you will have an answer from us whatever the outcome.
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