Job summary
to support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a sr director, program management located in guadalajara, north campus.
reporting to the vp, program management the sr director, program management, will be the responsible for developing corporate, general, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.
what a typical day looks like
* work with operations globally to ensure the appropriate project managers and project resources are assigned to all customer projects.
* accountable for supporting the performance of project team(s) and project manager(s).
* provide the necessary leadership and support to project managers to manage projects in line with project management processes and associated policies and procedures.
* support the program teams globally by developing strategic plans, goals, and timelines, and measuring flex's npis, ramps, transfers, and operational results.
* ensure collaborative cross-functional project team(s) and project manager(s) participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.
* oversee the scheduling, and coordination of kpis, and coordinate with various departments and flex sites to drive excellence in operations, npi, transfers, and product launch processes.
* ensure effective communication between cross-functional teams to ensure a smooth and timely transition of projects/products through all phases of the documented flex product life cycle process.
* implement innovative solutions to achieve best-in-class results, emphasizing continuous improvement throughout all flex product life cycles and gates management.
* drive continuous improvement in the npi launch management process through collaboration, metrics, project management, cost management, and quote variance.
* broad vision and expertise in customer requirements to innovate and authorize projects, improving and/or extending the value proposition to existing customers, linking them more firmly to flex.
the experience we’re looking to add to our team
* ba/bs/mba or equivalent work experience.
* fluent english.
* strong knowledge and experience with npi.
* strong experience in operations.
* experience with pnl.
* ability to interface and communicate with different levels of the organization.
* strong communication skills.
* portuguese is also a plus.
what you’ll receive for the great work you provide
* competitive salary.
* life & medical insurance.
* christmas bonus.
* food coupons.
* saving fund.
job category
operations
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