Join puma - be driven, vibrant, together, you
speed & spirit are the values we seek in our candidates. We look for individuals who are driven in performance, vibrant in our sporting legacy, united in team spirit, and authentic in showcasing their talents. Applying at puma is simple, and we welcome all genders. Click apply online and follow the steps to submit your application.
your mission
provide the highest level of service to puma customers within a retail store to meet or exceed sales, kpis, and profitability goals, positioning puma as the fastest sports brand in the world.
your talent
* ensure the store consistently meets or exceeds sales, kpis, and profitability goals through short and long-term planning, expense control, sales, and service.
* maintain high standards of customer experience aligned with brand values and service standards.
* accurately process transactions at the cash register using the pos system, complete forms properly, and apply discounts when appropriate.
* handle merchandise transactions, including receiving, pricing verification, issuing receipts, refunds, exchanges, and applying discounts.
* upsell complementary and new products.
requirements
* one to two years of management experience in a customer service retail environment, preferably apparel or footwear, with proven results.
* ability to exceed sales targets while meeting payroll goals; skills in hiring, training, developing, and retaining talent.
* strong problem-solving, effective communication, and group presentation skills.
* experience in cash handling, reconciliations, deposits.
puma supports over 19,000 employees across more than 120 countries. The puma group owns puma, cobra golf, and stichd, headquartered in herzogenaurach, germany.
puma is an equal opportunity employer. We embrace diversity and do not tolerate discrimination or harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, or disability.
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