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Customer success manager / service delivery manager

Xico, Méx
Eligo Recruitment
Delivery manager
De EUR 400,000 a EUR 600,000 al año
Publicada el 31 julio
Descripción

Customer success manager / service delivery manager


customer success manager / service delivery manager

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direct message the job poster from eligo recruitment


principal consultant at eligo recruitment

salary mxn 740k - 840k pa + bonus + benefits mexico city

we are looking to recruit an experienced it software customer success manager / software service delivery manager who has practical experience of leading the implementation of core business applications such as financials, erp, crm or similar. You will also be able to demonstrate the ability to manage the ongoing client relationship, identifying opportunities to provide additional services and working with internal delivery teams to ensure that clients sla's are met and effectively managing client expectations to nurture a long term partnership. You will also need good english language skills (at least b2 level).

to be a success in this role you will need to combine the above experience with excellent communication skills. You will be able to build and maintain effective partnerships with multiple clients setting and managing clear expectations. You will also need to build effective working partnerships with the delivery teams, working with them to optimise processes and identify opportunities to provide exceptional customer service.

this will be a hybrid role with at least 2 days per week in the office in mexico city.

this is an opportunity to join a global organisation with an excellent reputation as an employer. They have a track record of investing in the training and development of their people and promoting internally whenever possible.


seniority level

* seniority level

mid-senior level


employment type

* employment type

full-time


job function

* job function

consulting and information technology
* industries

software development and it services and it consulting

referrals increase your chances of interviewing at eligo recruitment by 2x

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Inicio > Empleo > Empleo Logística > Empleo Delivery manager > Empleo Delivery manager en Xico, Méx > Customer success manager / service delivery manager

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