Collections agent job summary in monterrey, nl
this is a full-time collections agent position in monterrey, nl that offers a salary between $20,000 mxp per month with benefits including life insurance, meal vouchers, and potential performance bonuses. The work schedule includes weekends and is an 8-hour shift.
responsibilities
* review assigned accounts for collection efforts.
* make professional outbound calls to collect payments while maintaining good customer relations.
* resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.
* collect payments according to due dates.
* identify reasons for account delinquency and discuss them with account managers.
* monitor assigned accounts and collection reports.
* follow up on payment arrangements.
* send emails to encourage payment on delinquent accounts.
* assist with month-end closings and annual financial audits.
* complete all tasks accurately and on time.
* perform other assigned duties.
qualifications
* bilingual english/spanish required.
* enthusiastic, persistent, and confident personality.
* proficiency with computers and relevant software.
* excellent organizational and time management skills.
* strong communication and problem-solving abilities.
* detail-oriented and able to multi-task.
* bachelor's degree in business administration, accounting, or a related field.
* at least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred experience with mcleod software).
location : torre banregio 5to piso
position: collections agent – logistics company
salary: $20,000 mxn per month + performance-based bonus
benefits: above-law benefits, private medical insurance, and grocery vouchers