Join our team at *nh hotels & resorts*, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in europe and the americas that is beginning its adventure in greater china.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: functional, natural and down-to-earth, innovative, reliable and friendly.
*what will be your mission?*:
as a *floor supervisor*, you will report to the hotel housekeeper and will be responsible for supervising the floor service.
*what will you do?*:
- ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;
- complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.
*what are we looking for?*:
- professional experience in similar roles.
- knowledge of english and preference for another foreign language with a basic level of hospitality vocabulary
- knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.
- professional attitude
- time flexibility
- autonomy
*why choose us?*:
at *minor hotels europe & americas* we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- worldwide experience - diversity of 150 different nationalities.
- career development opportunities full of national and international challenges.
- wide range of training programmes to enhance your skills.
- wellbeing initiatives, including flexible working conditions.
- team member recognition programmes, including memorable dates.
- ability to make a difference through our sustainability programme and volunteering initiatives.
- team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
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- minor hotels europe & americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities._