Responsibilities:
* install, configure, manage and support sap s/4 hana 2020, 1909, 1809, 1709, 1610, 1511, 1503, erp6.0 ehp, process orchestrator, bw, bpc, netweaver fiori/gateway, solution manager, web dispatcher, content server, adobe document services, business objects and java based netweaver products like enterprise portal.
* install, configure and monitor hana, oracle, db2, sybase and mssql database.
* sap system copies execution.
* administer, manage and support sap clients.
* day-to-day system monitoring of a 3 tier sap landscape.
* document standards, systems architecture, runbooks and monitoring infrastructure.
* support of project tasks under project deadlines.
* provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties in order to maintain their productivity level.
* work very closely with other project consultants (project management, functional, security, development, automation).
* support in sap cloud platform, cloud connector, cloud sso.
* support with aws, azure hyperscalers.
* responsible for the setup and maintenance of customer systems.
* works on incidents, requests, changes, and problem management.
* monitoring system availability and performance, application and database.
* major incidents and escalations management.
* problem resolutions and initial incident reports.
* standard operations procedure documentation creation, update and maintenance.
* perform backup and recovery using database tools.
* application patching and upgrades.
* database administration.
* apply corrective actions from incidents priority 1.
* quarterly health checks reports creation.
* enhance monitoring based on repetitive events and provide permanent solutions.
* knowledge based articles creation and continuous updates to ensure consistency and quality.
* internal communication during priority 1 and priority 2 incidents.
* weekly / biweekly meetings with am and technical leaders.
* monthly sap security review on the landscape and when applies to provide guidance to customer.
* monthly sap early watch analysis.
* system performance tunning.
qualifications:
* minimum of a bachelor's degree, ideally with an mba/cpa or related degree.
* 5-10 years of overall professional experience.
* experience with having final responsibility for the quality and content of reporting for either a division or significant program area.
* itil training, better to have an itil certification.
* sap s4 certification would be a nice-to-have.
* oral, written and interpersonal skills.
technical / professional skills:
* 5+ year sap basis experience with sap erp or s/4hana support or operation tasks.
* 5+ year sap basis experience with sap java support or operation tasks.
* as-java (can be a portal java, po java, etc) experience.
* strong dba skills (oracle, db2, mssql, hana, sybase).
* strong os skills (windows and linux sles or linux redhat).
* basic networking skills.
* understand the s/4hana conversion process.
* experience in implementing java support package upgrades.
* understand sso based on saml authentication.
* understand sap readiness check report.
* understanding of various fiori deployment options.
* strong communication and time management skills; experience with multi-tasking between projects is an asset.
* must possess traits of dependability, reliability, task-oriented and focused, ability to follow 'cookbook' and methodology (s/4h conversion methodology).
* consultant must show independence, ability to follow through with tasks to completion, willingness to take initiative where required s/4hana conversion experience.
* experience in cloud-based fiori implementations with focus on a hybrid s/4 landscape.
* experience in focused run 2.0 and above.
* experience creating fiori catalogs, tiles, front-end and back-end security roles.
* experience in implementing different sap authentication scenarios for traditional abap, java and gateway systems/applications using kerberos, saml.
* familiarity with ui5 and the structures of ui5 applications.
* familiarity with hosting fiori on amazon web services or microsoft azure cloud services.
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