Job title: sales administration manager
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the sales administration manager will play a vital role in the commercial sales process. They will be responsible for managing sales targets, ensuring dealer satisfaction, and overseeing commercial operations.
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key responsibilities:
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* goal management: the sales administration manager will set and monitor sales targets, analyze market behavior, and propose strategies to achieve objectives.
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* commercial operations: the manager will coordinate vehicle reception, inventory management, and allocation to ensure availability, verify compliance with pricing policies, and ensure sales processes align with internal and external regulations.
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* dealer relations: the sales administration manager will act as the primary point of contact between the brand and the dealer network, monitor customer satisfaction indicators, and handle customer incidents.
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* sales team management: the manager will coordinate, train, and motivate the sales advisor team, define individual goals, conduct regular performance evaluations, and foster a culture of service excellence.
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requirements:
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* a minimum of 3-5 years of experience in sales, commercial administration, or sales planning is required.
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* previous experience in the automotive sector is highly desirable.
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competencies:
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* strategic & analytical thinking: the ability to think critically and analytically to drive business results.
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* leadership & people management: the ability to lead and manage teams to achieve business objectives.
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* customer orientation: a focus on delivering exceptional customer experiences.
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* communication & negotiation: excellent communication and negotiation skills.
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* results orientation: a focus on achieving business results.
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* organization & time management: the ability to prioritize tasks and manage time effectively.
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* adaptability & problem-solving: the ability to adapt to changing situations and solve complex problems.
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* technical & digital competence: proficiency in using digital tools and technology.
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* teamwork & collaboration: the ability to work collaboratively with others.
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