Job Description:
RE/MAX Romantica, a leading real estate agency based in Puerto Vallartain collaboration with Cross Border Investment, a well-established mortgage brokerage firm serving clients across Mexico. In partnership with, we offer integrated solutions to clients purchasing or selling property in Puerto Vallarta or obtaining a mortgage across Mexico.
We are seeking a highly organized and proactive Sales & Administrative Coordinator to support the day-to-day functioning of our mortgage and real estate operations. This is a dynamic, hands-on role that combines direct client support, team management, and administrative responsibilities.
You will work closely with company leadership and team members from both RE/MAX Romantica and Cross Border Investment to help guide clients through the mortgage and closing process, ensure smooth internal operations, oversee office staff and assist in administrative tasks for the transactions and the office.abilidad.
Responsibilities:
- Client and Agent Communication:
Communicate with clients and real estate agents (via WhatsApp, email, phone calls, or in person) to explain the services and processes of the mortgage brokerage and the real estate agency. Coordinate appointments to visit properties and attend property showings with clients (occasionally).
- Document Review and Financial Calculations:
Review client documents (such as tax returns, bank statements, IDs, etc.). Perform income and monthly payment calculations to determine credit eligibility.
- Form Management:
Complete and manage required forms (bank applications, KYCs, privacy notices, etc.).
- Contract Drafting:
Draft purchase agreements and listing agreements.
- Transaction Follow-Up:
Provide follow-up and coordination with notaries and banks during real estate transactions.
- Sales Team Support:
Assist with training sessions and performance evaluations for the sales team.
Requirements:
- Fluent English (spoken and written) – essential
- Bachelor’s degree in Law, Business Administration, Accounting, or similar– preferred but not mandatory
- Minimum of 1 year of experience in real estate / closing coordination.
- Minimum 1 year of experience that required communicating with international clients in English, handling complex or sensitive matters, and providing high-level service.
- Basic knowledge of mortgage credit processes in Mexico.
- Minimum age: 24 years
- Proficient in Microsoft Office (especially Excel) and familiar with platforms such as MLS, CRM (Zoho) and bank portals
- Professional appearance, strong communication skills (especially in English), customer service mindset, well-organized, and a high sense of responsibility
Job Type: Full-time
Pay: $16,000.00 - $18,000.00 per month
Application Question(s):
- Tienes minimo 2 años viviendo en Puerto Vallarta y te es fácil trasladar a la Zona Romantica diario?
- What experience do you have in a leadership role in an office?
- What experience do you have calculation income and debt qualifications?
- Do you own a car?
Education:
- Bachelor's (Preferred)
Experience:
- trabajando con clientes extranjeros, hablando en inglés: 2 years (Required)
- una agencia de bienes raíces/ la oficina de un Notario?: 1 year (Required)
Language:
- Inglés (Required)
Work Location: In person
📌 Coordinador Administrativo de Ventas
🏢 RE/MAX Romantica
📍 Emiliano Zapata