Monterrey-gestión de tecnología especializada-getecsawe are a leading mexican company in human capital management and technology services, founded in 2005 in monterrey, nuevo león. We have a strong presence in both national and international markets, providing added value and solutions in it consulting, talent acquisition, testing factory, tailor-made projects, and development centers.at getecsa, our main goal is to deliver services with a strong sense of quality so that our business partners can achieve their objectives quickly and effectively, ensuring their complete satisfaction with our support.position opening:we are currently seeking an salesforce administrator to work 100% remotely in mexico with one of our main clients.job objective:as a salesforce administrator, you'll work with our stakeholders to define system requirements and implement solutions to support the sales enablement operations for our legal vertical. You will be responsible for the configuration and implementation of workflows and custom structures for a variety of use cases, setup and monitor information flow throughout, and train users on the processes and new features. Other responsibilities include documenting tasks and action items as well as scheduling to ensure both implementation and support items stay on task. Additionally, you will liaise with the legal salesforce development team ensuring all implementations follow best practice guidelines.requirements:advanced conversational english is a mustsalesforce product knowledge and 3 years hands-on administration experience with salesforcecertified salesforce administrator - preferredbachelor's/postgraduate degree, or professional qualificationprior experience working with youtrack, jira, or other ticketing systemsprior experience as an application administratortechnical skills:excellent project management skills and a positive attitudedemonstrated ability to meet deadlines, and handle and prioritize simultaneous requestsability to assess the impact of new requirements on existing crm functionality and other integrated systemsenforce data security measures, including user access controls, data sharing rules, and field-level securitya desire to implement best practice solutionsstrong data management abilities, with data maintenance tool experience - data loader, zoominfoexcellent relationship-building skills and ability to liaise with stakeholders at all levelsgathering requirements and proposing technical solutionsunderstanding of salesforce sharing and security (roles, profiles, permissions, owd, sharing rules)experience implementing salesforce configuration changes including (but not limited to): flows, workflow, process builder, fields, page layouts, record types, custom settings, dashboards and reportsdaily activities:this is a varied business facing role, with the following responsibilities:all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groupsprovide support for channel users, troubleshoot issues, and act as a liaison between our users, vendors, and technology teams to coordinate resolutionsconduct or coordinate mass data uploads and clean-ups on an as needed basis, in coordination with various data sourcessupport user training and creating training materialsmanage the alignment of code and content in various sub instance supporting qa, uat, etc.plan ahead for upgrades, seasonal releases and long-term projectssoft skills:systems thinking and solution-oriented mindset.effective communication with both technical and non-technical teams.strong documentation and organizational skills.ability to work autonomously and proactively.problem-solving under high-pressure environments.we offer:superior benefits.transparency, clarity, and honesty throughout the process.100% remote workkindness and empathy.the opportunity to grow is in your hands… join getecsa