Company descriptionwe are a solutions-driven company dedicated to positively impacting our customers. We help to build a competitive advantage through global sourcing and supply of high-quality aluminum extrusions, metal and plastic components. Our objective is not simply to supply profiles, but to work closely with customers to create both immediate and long-term value by advising on part design and supply chain optimization to achieve top quality products as a result of efficiency, reliability, and competitive lead times. Role description this is a full-time hybrid role for a highly organized and detail-oriented international logistics associate to join our operations team in monterrey. This role is responsible for coordinating and optimizing international logistics operations, managing supplier orders, and ensuring an excellent customer experience throughout the complete order fulfillment process. The ideal candidate thrives in a fast-paced logistics environment, is proactive in problem solving, and can effectively manage multiple tasks across international supply chains. Mandatory requirements (applications without these will not be considered) must currently live in monterrey, nuevo león or surrounding area 4 – 5 years of experience in international purchasing, order fulfillment, logistics or supply chain operations. Full professional fluency in english and spanish (written and verbal) bachelor's degree in logistics, supply chain management, international business, or related field. Ability to work primarily in-office in monterrey (office location: cumbres elite monterrey) important: this position does not offer relocation support. Candidates who are not currently based in monterrey will not be considered. Key responsibilities: international order management verify and manage purchase orders with global suppliers monitor overseas production schedules and timelines ensure timely production, shipment, and delivery perform ownership of assigned accounts. Logistics coordination coordinate shipments between international factories and customers in the united states and canada work closely with freight forwarders, carriers, and customs brokers monitor shipments and resolve logistics issues proactively customer service & communication provide timely updates to customers regarding order status and shipments respond quickly to customer inquiries maintain high customer satisfaction through proactive communication and problem solving freight management negotiate freight costs with forwarders and carriers identify alternative logistics routes and cost-saving opportunities track freight expenses and maintain logistics performance metrics administrative & operational support data entry and logistics documentation invoice review and approvals support basic financial tracking under supervision of the logistics director maintain organized logistics records and reporting required skills strong organizational and multitasking abilities excellent analytical and problem-solving skills ability to prioritize tasks in a fast-paced logistics environment strong customer service mindset high attention to detail and reliability ability to work both independently and as part of a team strong written and verbal communication skills in english and spanish preferred qualifications experience using erp systems (netsuite preferred, not mandatory) management of international suppliers and freight forwarders career focus in international purchasing, logistics or global supply chain operations strong analytical skills focusing to optimize logistics. Effective customer service skills to liaise with clients, suppliers, and internal teams experience in inventory management and supply chain management (a plus) proficiency in relevant software tools for logistics and supply chain processes familiarity with international trade regulations and customs procedures is a plus ability to work in a hybrid setup with strong time management and self-discipline why join us? Collaborative international operations team opportunity to design career path within a great global supply chain at alwood. Exposure to international sourcing and manufacturing operations if you meet the mandatory requirements and are excited about international logistics operations, we encourage you to apply.