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credit and collections analyst
hoy
credit and collections analyst - usa operations
we are looking for a professional to join our administration and finance team in mexico, with a focus on our united states operations. If you have experience in the field and are proficient in excel and powerpoint, this position is for you.
what will you do day-to-day?
* operational execution: you will manage the credits and collections process. This includes contacting clients by phone and email for preventive collections and follow-up on overdue balances.
* payment management: you will be responsible for applying and registering payments in the accounting system. You will also handle accounts receivable reconciliations, identifying and reporting discrepancies.
* support and collaboration: you will provide customer service to clients regarding balances and billing, and support internal areas such as treasury, comptroller, and sales.
* order release: you will collaborate in the release of retained orders, following company policies.
* documentation: you will request and control necessary documentation for payments and credit notes.
required profile and skills
experience and education:
* a bachelor's or technical degree in accounting or business administration is desirable.
* a minimum of 2 years of experience in accounting, credits, collections, administration, or customer service is desirable.
key skills:
* autonomy: you will make decisions that affect your work and solve non-repetitive problems with the support of your supervisor.
* excellence: intermediate-level proficiency in excel and powerpoint is required. Knowledge of sap is a plus.
* communication: you will work effectively in a team and maintain client loyalty.
* english is a requirement to manage the united states operations.
* results-oriented: you must have a passion for results and the ability to drive the execution of work efficiently.
what do we offer?
* you will be part of a team where your work directly impacts the company's financial health.
* you will have the opportunity to develop your skills in an environment that fosters teamwork and adaptability.
* you will collaborate with various internal areas, including treasury, comptroller, and sales, expanding your business knowledge.
credit and collections analyst /usa operations
cuauhtemoc, distrito federal confidential careers
credit and collections analyst - usa operations!
we are looking for a professional to join our administration and finance team in mexico, with a focus on our united states operations. If you have experience in the field and are proficient in excel and powerpoint, this position is for you.
what will you do day-to-day?
* operational execution: you will manage the credits and collections process. This includes contacting clients by phone and email for preventive collections and follow-up on overdue balances.
* payment management: you will be responsible for applying and registering payments in the accounting system. You will also handle accounts receivable reconciliations, identifying and reporting discrepancies.
* support and collaboration: you will provide customer service to clients regarding balances and billing, and support internal areas such as treasury, comptroller, and sales.
* order release: you will collaborate in the release of retained orders, following company policies.
* documentation: you will request and control necessary documentation for payments and credit notes.
required profile and skills
experience and education:
* a bachelor's or technical degree in accounting or business administration is desirable.
* a minimum of 2 years of experience in accounting, credits, collections, administration, or customer service is desirable.
key skills:
* autonomy: you will make decisions that affect your work and solve non-repetitive problems with the support of your supervisor.
* excellence: intermediate-level proficiency in excel and powerpoint is required. Knowledge of sap is a plus.
* communication: you will work effectively in a team and maintain client loyalty.
* english is a requirement to manage the united states operations.
* results-oriented: you must have a passion for results and the ability to drive the execution of work efficiently.
what do we offer?
* you will be part of a team where your work directly impacts the company's financial health.
* you will have the opportunity to develop your skills in an environment that fosters teamwork and adaptability.
* you will collaborate with various internal areas, including treasury, comptroller, and sales, expanding your business knowledge.
credit, collections, and cash applications analyst
hoy
current employees, consultants, and agency partners: for best results, use google chrome to view this page.
imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table.
you can look forward to:
what you will experience:
* ensure that the complemento de pago (tax payment receipt) is issued based on the information provided by the customer, and there are no differences.
* ensure the correct clearing of the customer accounts based on the information provided by the customer.
* sales orders release based on the analysis of the customer account in accordance with credit policies.
* conduct balances and trade debts reconciliations with customers in accordance with the corresponding credit policies.
* report any significant past due in the ar and/or any situation that could have an impact in collections.
* report any significant delay in commercial debt payments.
* analysis of charges and/or discounts in payments from customers (such as: discounts, prices, pieces, returns, logistic charges, etc.).
* reconciliation of logistics, returns and commercial charges with the corresponding area.
* in case of differences in payments not recognized by bf, set up the claim in the customers portal or with the corresponding customer´s area and give follow-up until their resolution.
* credit memos preparation with the corresponding backup in accordance to policies.
* ar must be duly updated, that is, up-to-date in payments and credit notes.
* ar review and monitoring.
* credit lines evaluation and increases thereof.
* updating customer files according to policies.
* application for guarantees and their follow-up according to the channel and amount of the corresponding credit line.
* credit rate evaluation based on customer payment behavior.
* participate in meetings with the commercial area, customers, corporate, etc. as required.
* provide any credit information requested by internal and external auditors.
* analyze, review and determine if the customer claims for discounts not taken in the past, are correct.
* participation and involvement in the automation of credit processes, as well as their improvement and efficiency.
* clarifications and claims posting in customer portals and follow-up until their payment. Identification of the payment difference cause: such as: discounts, prices, pieces, etc.
* reconciliation of logistics charges and returns with the corresponding area.
* discount accruals determination related to the retail channel
what exactly are we looking for?
* education: college/university (bachelor or equivalent)experience in working with sap - or similar erp software
* working knowledge of ms office skills or equivalent software
* general knowledge in the management of self-service portals, such as: obtaining payment breakdowns, account statements, etc.
* knowledge of tax regulations, such as: cfdi 3.3. and payment complement
job competencies:
* ability to multi-task, work under pressure and meet deadlines required
* strong teamwork and interpersonal skills
* financial / erp system - sap (fi/co/bw)
* time management
* strong analytical skills
* quality orientation
* technical / professional knowledge and skills
* proactive & shows initiative in continuous improvement
what you can add to the team:
* fluent in english speaking and writing
additional: li-ib1
requisition type: employee
management level: professional
global job level: p4
number of openings available: 1
collections analyst
hoy
el analista de cobranzas 1 es un puesto de nível inicial a cargo de realizar el contacto con el cliente entrante y saliente para fines de cobranzas, en coordinación con el equipo de operaciones - incumplimiento de cobranzas. El objetivo general de esta función es ayudar en los esfuerzos de cobro en cuentas de clientes morosas en etapa final.
responsabilidades:
* utilizar software informático para documentar llamadas, analizar problemas del cliente y buscar resoluciones.
* garantizar acciones de cobranza adecuadas al tratar el problema e iniciar acciones legales, incluida la coordinación con un abogado; para préstamos con garantía, el funcionario de control de crédito debe contactarse también con los agentes junto con los abogados de las empresas legales.
* brindar análisis de desempeño y probabilidad de pago del cliente, reducir riesgos y mejorar desempeño de cuentas de alto saldo, como también ejecutar los procesos de remate y ejecución hipotecaria con los estudios legales/abogados.
* resolver problemas con los sistemas/procesos y participar en la capacitación de aceptación del usuario (uat) si es necesario.
* controlar errores para garantizar el cumplimiento de los procesos de control y auditoría, y recomendar las acciones adecuadas para resolver problemas identificados.
* resolver problemas de mora a través de habilidades de negociación avanzadas y brindar soluciones financieras, como un programa de liquidación y también realizar entrevistas a clientes para evaluar su situación y llegar a una negociación.
* comunicar tendencias financieras comerciales, evaluaciones e interpretación de análisis de riesgo para la alta gerencia, e identificar tendencias y proyecciones comerciales según las condiciones económicas.
* capacitar a cobradores júnior sobre las técnicas de negociación y cobranza.
* evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia.
calificaciones:
* preferentemente, experiência relevante.
* preferencia de experiência previa en cobranzas.
* demuestra una comunicación escrita y verbal clara y concisa de manera constante.
* habilidades de negociación demostradas.
* dominio de software microsoft office.
educación:
* licenciatura/título universitario o experiência equivalente.
job family group: operations - collections default
job family: core collections
time type: full time
citi is an equal opportunity and affirmative action employer.
qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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view the pay transparency posting
chief credit and collections specialist
hoy
job summary:
this role involves overseeing the management of credit and collections processes, ensuring seamless execution and effective communication with clients.
key responsibilities:
* operational efficiency: manage the credits and collections process, applying and registering payments in the accounting system.
* payment management: apply and register payments, handle accounts receivable reconciliations, identifying and reporting discrepancies.
* collaboration and support: provide customer service to clients regarding balances and billing, support internal areas such as treasury, comptroller, and sales.
* order release: collaborate in the release of retained orders, following company policies.
* documentation: request and control necessary documentation for payments and credit notes.
required profile and skills:
* education: bachelor's or technical degree in accounting or business administration is desirable.
* experience: minimum 2 years of experience in accounting, credits, collections, administration, or customer service is desirable.
* skills:
* autonomy: make decisions that affect work and solve non-repetitive problems with supervisor support.
* excellence: intermediate-level proficiency in excel and powerpoint is required. Knowledge of sap is a plus.
* communication: work effectively in a team and maintain client loyalty.
* english: required to manage united states operations.
* results-oriented: passion for results and ability to drive execution efficiently.
what we offer:
* part of a team where work directly impacts company\'s financial health.
* opportunity to develop skills in an environment that fosters teamwork and adaptability.
* collaboration with various internal areas, including treasury, comptroller, and sales.
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