At nahnu we are looking for a servicenow developer (agentic ai), with the following specifications:
*responsibilities*
- build and maintain integrations between servicenow and other ai tools, data sources, and external systems using apis (rest/soap) and the integration hub.
- utilize advanced ai technologies, including large language models (llms), prompt engineering, and retrieval-augmented generation (rag) to enhance the intelligence and performance of ai agents.
- ensure that ai agents and workflows adhere to itil best practices, enterprise security policies, and data privacy regulations.
- continuously monitor, evaluate, and optimize the performance and accuracy of ai agents and automated workflows.
- collaborate with cross-functional teams, including product managers, business analysts, and other developers, to understand requirements and deliver effective solutions.
- maintaining documentation for processes, configurations, and solutions.
*required qualifications*
- 5-7 years of hands-on experience in software development and servicenow development, with a strong focus on ai integration and workflow automation.
- strong proficiency in javascript, business rules, ui policies, flow designer, integration hub, and virtual agent development within servicenow.
- 3-5 years of hands-on experience with agentic ai, llms, prompt engineering, rag frameworks (e.g., langchain, llamaindex), and vector databases.
- 3-5 years of experience with ai/ml models, especially in the context of risk-based decision making and predictive analytics.
- strong knowledge of workflow data fabric and raptor db is required
- strong analytical skills with the ability to troubleshoot and optimize complex systems.
- strong experience with agile/scrum methodology is a must
- experience with various other servicenow modules like itsm, csm is preferred.
Tipo de puesto: tiempo completo
sueldo: $12,508.62 - $23,481.48 al mes
lugar de trabajo: empleo remoto