*job summary*
to generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume.
must promote and support all aspects of customer service and enhancement.
they assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results.
must maintain a professional and personal image that upholds the mvw standards of integrity, quality, and service to customers.
makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals.
it should lead an interdepartmental relationship with operations and marketing.
*expected contributions*
- maintain maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
- must be able to recruit, train, coach, and counsel all sales representatives to maximize their potential.
- participates in the hiring, supervision, evaluation, counseling, training, coaching, and motivating the sales teams, including goal setting, and monitoring of production.
- must be able to ride with sales representatives and critique their sales presentation.
- orients new employees and assists with continuing education/training of the sales team.
- administers written policies and procedures for departmental operations, including human resource paperwork.
- participates in staff meeting and attends other meetings, such as seminars and training as required.
- must review and communicate monthly evaluation of team leader/sales representative effectiveness and production based on set goals.
- implement on-going motivation programs for sales representatives.
- are responsible for training team leaders in closing tables and assist in closing, if necessary, with no direct compensation.
- represent the company in matters of customer relations (problem solving).
- generate maximum sales efficiencies while maintaining a professional and personal image and upholding mvw standards of integrity, quality, and service to customers.
- bachelor's degree and/or hotel management degree preferred.
- three to five years' experience gained through increasingly responsible positions within the vacation membership field.
- bilingual, ability to speak english and spanish, fluently.
- proven track record of success.
- excellent written and verbal communication skills.
- excellent computer skills, including but not limited to microsoft office.
- must be results-oriented with ability to be flexible.
- ability to work under pressure, manage multiple priorities, and be a self-starter.
- proven time management skills.
- proven ability to work in a team environment and interact with all levels of the organization.
- detail oriented, ability to handle multiple priorities in a fast-paced environment.
- ability to work flexible hours and days.
it is anticipated that the position will require working a provided schedule.
occasionally holidays and/or a six
- or seven-day work schedule will be required.
- stands, sits, or walks for extended periods.
ability to climb stairs.
- moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance.
imvwsm
marriott vacations worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.