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Key account manager - hvac

Chihuahua, Chih
Midea America
Responsable grandes cuentas
De EUR 200,000 a EUR 400,000 al año
Publicada el 27 septiembre
Descripción

Direct message the job poster from midea america


overview

multilingual lead recruitment specialist - expert in talent acquisition & full life-cycle recruitment. Team leader across latam, us, uk & brazil.

midea america corp. is a u.s. subsidiary within midea group, a fortune 500 company. Midea is a leading home appliance manufacturer with a global presence, focused on practical innovations for everyday life. Headquartered in parsippany, nj, with an innovation hub in louisville, ky.

about midea’s product lineup includes refrigerators, air conditioners, laundry solutions, and floor care devices. Midea aims to deliver performance, convenience, and design across its appliances.


responsibilities

* client relationship management: build and maintain strong, long-term relationships with key clients, acting as the main point of contact for their needs.
* revenue growth: identify opportunities for upselling and expanding offerings to drive revenue within key accounts.
* customer satisfaction: ensure high levels of satisfaction by understanding client needs and addressing issues promptly.
* strategic planning: develop and implement strategic account plans aligned with business objectives.
* communication and collaboration: coordinate with internal teams to ensure seamless delivery of products or services.
* market insights: gather market intelligence and stay informed on industry trends to anticipate client needs.
* contract negotiation: negotiate contracts, pricing, and service level agreements to meet mutual objectives.
* performance tracking: monitor key account metrics and identify areas for improvement.
* risk management: identify and mitigate risks to protect the company’s interests.
* innovation and value proposition: collaborate with key accounts to develop innovative solutions that deliver value.
* internal collaboration: work with sales, marketing, product development, and customer service to deliver integrated solutions.
* representing midea: represent the company at industry events and networking opportunities to promote brand visibility.
* other duties as assigned.


experience & background

* +3 years of experience in sales or related fields.
* hvac sales experience.


education

* bachelor’s degree in mechanical engineering or related field.
* advanced english required.
* master’s degree is a plus.


knowledge, skills & abilities

* technical knowledge of air conditioning systems, troubleshooting, and maintenance.
* vrf system selection software proficiency.
* chillers (air-cooled and water-cooled) expertise.
* air handlers (ahus) knowledge.
* pipeline management from lead generation to close.
* intermediate excel for data analysis and modeling.
* strong communication, negotiation, and interpersonal skills.
* strategic thinking, problem-solving, and sales/business acumen.
* customer focus, organizational skills, and adaptability.
* analytical mindset, teamwork, and collaboration across departments.
* emotional intelligence, proactivity, resilience, empathy, resourcefulness, tenacity, curiosity, optimism, integrity, and a team-oriented mindset.
* self-motivation and comfort in a dynamic, fast-moving organization.


equal opportunity

midea america corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics.


seniority level

* associate


employment type

* full-time


job function

* customer service and strategy/planning


industries

* appliances, electrical, and electronics manufacturing; retail appliances; hvac and refrigeration equipment manufacturing
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