3 years of program or project management experience - 3 years of working cross functionally with tech and non-tech teams experience - 3 years of defining and implementing process improvement initiatives using data and metrics experience - bachelor's degree - knowledge of excel (pivot tables, vlookups) at an advanced level and sql - experience defining program requirements and using data and metrics to determine improvements - speak, write, and read fluently in english - 3 years of driving end to end delivery, and communicating results to senior leadership experience - 3 years of driving process improvements experience - experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - experience building processes, project management, and schedules j-18808-ljbffr