Responsibilitiesrma management – lead the failure analysis of customer returns and report findings in 8d format.
maintain database related to customer returns.
coordinate and collaborate with the broader technical team on corrective actions.test lab – execute and monitor mechanical, electrical, and environmental tests.
generate technical reports and review results with engineering and manufacturing teams for product improvements.dmrs – assist in the investigation of nonconforming material generated from production, molding, etc. and support the dmr process through final disposition.communication – communicate to various stakeholders, from production staff and managers to suppliers and customers.technical aptitude – able to read and interpret technical specifications.
familiar with common materials and manufacturing processes.
experience with measurement techniques and tools (including video measurement equipment).
problem solving – use of common problem-solving tools (a3, 8d, qrqc) to assist the quality team in identifying root causes and implementing effective solutions.qualificationsbachelor's degree in engineering or related technical field0–2 years of relevant experience (technician experience applicable) in a manufacturing environmentbasic knowledge of core quality engineering tools (root cause analysis, problem-solving, measurement)familiarity with electronics testing equipment (multimeter, oscilloscope)ability to read and interpret technical specifications related to electronics productsbilingualskills & competenciesstrong attention to detail and problem-solving skillsmechanical aptitude, ability to disassemble products is a musteffective communication and teamwork abilitiesproficiency in microsoft office and erp softwareability to work independently and prioritize tasks in a fast-paced environment#j-*-ljbffr